About the Role
Client Relationship Management: Serve as the primary point of contact for clients, building and maintaining strong relationships. Understand clients' business objectives, needs, and expectations to effectively communicate and align agency services with client goals.
Project Management: Oversee the end-to-end execution of digital marketing campaigns, coordinating with internal teams (such as creative, social media, SEO, and content) to ensure timely and successful project delivery. Monitor project timelines, budgets, and resources to ensure client satisfaction.
Campaign Strategy and Planning: Collaborate with clients to understand their marketing objectives and develop strategic digital marketing plans that align with their goals. Provide recommendations on campaign strategies, channels, and tactics to drive optimal results.
Client Communication: Clearly communicate campaign progress, performance, and results to clients through regular reporting and meetings. Address client inquiries, concerns, and requests promptly and professionally.
Upselling and Account Growth: Identify opportunities to upsell additional services or expand the scope of existing projects based on client needs and agency capabilities. Proactively seek opportunities for account growth and revenue generation.
Market Research and Analysis: Conduct market research and competitive analysis to gain insights into industry trends, client competitors, and target audience behavior. Apply this knowledge to optimize campaign strategies and enhance client outcomes.
Digital Marketing Knowledge: Solid understanding of digital marketing principles, including social media marketing, content marketing, SEO, PPC advertising, and email marketing. Stay updated on industry trends and best practices.
Client-Focused Approach: Customer service orientation with strong interpersonal and communication skills. Ability to understand clients' needs, build rapport, and provide effective solutions.
Project Management Skills: Strong organizational and project management skills to handle multiple client projects simultaneously, set priorities, and meet deadlines.
Analytical Skills: Ability to interpret and analyze campaign data and metrics to identify trends, optimize performance, and make data-driven recommendations to clients.
Business Acumen: Understanding of business objectives and the ability to align agency services with client goals. Ability to identify growth opportunities and drive revenue generation.
Collaboration and Teamwork: Ability to work collaboratively with internal teams, including creative, technical, and analytics teams, to deliver integrated digital marketing solutions.
Adaptability and Resilience: Ability to thrive in a fast-paced, ever-changing agency environment. Adapt quickly to shifting priorities and client needs.
About the Company
The Cinema Channel is a leading digital marketing agency in Myanmar, specializing in creating and executing digital marketing strategies for businesses in Myanmar. The company was founded in 2018 and is based in Yangon, Myanmar.
The Cinema Channel offers a range of digital marketing services, including social media marketing, email marketing, search engine optimization (SEO), pay-per-click (PPC) advertising, and website design and development. The company has a team of experienced and skilled digital marketing professionals who work with clients to create customized marketing plans that are tailored to their specific business needs.
One of the unique services offered by The Cinema Channel is its video production service. The company has an in-house video production team that can create high-quality videos for clients to use in their digital marketing campaigns. This includes creating promotional videos, product demonstrations, and other types of videos that can help businesses promote their brand and reach their target audience.
The Cinema Channel has worked with a wide range of clients in various industries, including retail, food and beverage, hospitality, and healthcare. The company has a track record of delivering effective digital marketing campaigns that have helped its clients to grow their businesses and reach new customers.